Terms & Conditions

Welcome to Try Shop Online. By accessing or using our website, you agree to be bound by the following terms and conditions:

Introduction: This website is operated by Try Shop Online. Throughout the site, the terms “we”, “us” and “our” refer to Try Shop Online. We offer this website, including all information, tools, and products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
Use of the Site: You must be at least 18 years of age to use this website. By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or it's products without express written permission by us.
Consent to Receive Emails and Marketing Emails: By sending us a message or purchasing a product, you consent to receive emails from us. These emails may include order confirmation, order tracking, promotional offers, newsletters, and updates. You may opt-out of receiving promotional emails by using the unsubscribe link in any promotional email.
Ordering and Payment: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason at any time and issue a refund if applicable.

Payment for all products must be made in full before the products are dispatched.

Shipping and Delivery: We will ship the products to the delivery address you provided during the ordering process. We will use reasonable efforts to deliver the products to you within the estimated delivery timeframes, but we do not guarantee delivery within these timeframes. Delivery times may vary due to circumstances beyond our control.
Returns and Refunds: If you are not completely satisfied with your purchase, you may return it to us for a refund or exchange. All returns must be initiated within 7 days of delivery, and the products must be in their original packaging and in a resaleable condition. Video and/or photo evidence along with description of the issue may be required to return a product. We reserve the right to refuse any returns that do not meet these requirements.
Disclaimer of Warranties; Limitation of Liability: We do not guarantee, represent or warrant that your use of our products or service will be uninterrupted, timely, secure or error-free. There may be circumstances which are out of our control including force majeure.

In no case shall Try Shop Online, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via Try Shop Online.

Customer Care

At Try Shop Online, we understand that providing excellent customer care is crucial to our success. Therefore, we have implemented a comprehensive customer care program that is designed to address the needs and concerns of our customers promptly and efficiently. Our program consists of various measures, including:

Personalized support: We provide personalized support to each customer to handle their queries and concerns throughout their journey with us.
We understand that shopping online can happen anytime, and we want to ensure that our customers can reach us at any time of the day or night.
Prompt response time: We strive to respond to all customer inquiries within 2 business days or less, most times less. We are trained to address queries efficiently, and use email as our communication channel to respond to our customers. This way all parties have a reference point of all communication.
Easy returns and refunds: We understand that sometimes products may not meet the expectations of our customers. Therefore, we have a hassle-free returns and refunds policy that allows customers to return products easily and get their refunds processed quickly.
Feedback and follow-up: We value the feedback of our customers, and we encourage them to provide us with feedback about their experiences with our store. We also follow up with our customers to ensure that their concerns are addressed satisfactorily, and they are happy with the services we provide.

In conclusion, our customer care program is designed to provide our customers with the best possible support and service. We want our customers to have a seamless shopping experience, and we will do everything possible to ensure that their needs are met promptly and efficiently.

Privacy & Safety

At Try Shop Online, we take our customers' privacy and safety seriously. We understand that customers want to feel safe and secure when shopping online, and we take steps to ensure their personal information is protected. We use secure payment gateways and encrypt all sensitive data to prevent unauthorized access.

Additionally, we respect our customers' privacy and do not share their personal information with third parties unless it is necessary to complete a transaction, such as with our shipping partners. We also offer our customers the option to opt-out of receiving marketing emails or to have their information removed from our database.

We are committed to maintaining our customers trust and encourage our customers to take their own precautions to safeguard their personal information, such as creating strong passwords and regularly monitoring their accounts for any suspicious activity.

At Try Shop Online, we are committed to providing a safe and secure shopping environment for our customers to enjoy.

If at anytime through out the process you have questions, please contact us immediately through our contact us form.